Last Updated: April 13, 2026
Our Commitment
COWAC is committed to protecting the privacy of veterans, advocates, clinicians, and all visitors who engage with this Site. This Privacy Policy describes what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
Information you provide voluntarily: When you contact us, sign up for updates, request materials, or submit a form on this Site, we may collect your name, email address, organizational affiliation, military service background (if voluntarily provided), and the content of your communication.
Information collected automatically: When you visit this Site, we may collect standard technical information including your IP address, browser type, device type, referring URL, pages visited, and time spent on the Site. This information is collected through cookies and similar tracking technologies.
Sensitive information: COWAC does not require you to provide medical records, Social Security numbers, VA claim numbers, or other sensitive personal information through this Site. If you voluntarily share such information in a message or form submission, it will be treated with strict confidentiality and used only to respond to your specific inquiry.
How We Use Your Information
COWAC uses collected information to respond to inquiries and requests; deliver requested advocacy materials or clinical reference documents; send organizational updates, legislative alerts, and advocacy news to subscribers who have opted in; improve Site functionality and user experience; and fulfill legal and regulatory obligations applicable to nonprofit organizations.
We do not sell, rent, or trade your personal information to third parties. We do not use your information for commercial marketing purposes.
Information Sharing
COWAC may share information with trusted service providers who assist in operating this Site and conducting our work — including email distribution platforms, website hosting providers, and analytics services — under confidentiality agreements that prohibit those parties from using your information for any purpose other than providing services to COWAC.
We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, safety, or property of COWAC, our members, or the public.
Cookies and Tracking Technologies
This Site may use cookies and similar technologies to enhance your browsing experience and collect aggregate usage data. You may disable cookies through your browser settings, though doing so may affect certain Site functionality. We do not use tracking technologies for targeted advertising.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and support COWAC’s organizational records. You may request deletion of your information at any time by contacting us at [privacy contact email].
Your Rights and Choices
You have the right to access the personal information COWAC holds about you; request correction of inaccurate information; request deletion of your information, subject to legal retention requirements; and opt out of email communications at any time by using the unsubscribe link in any COWAC email or by contacting us directly.
Residents of certain states, including California, may have additional rights under applicable privacy law. COWAC will honor requests consistent with applicable legal requirements.
Children’s Privacy
This Site is not directed at children under the age of 13, and COWAC does not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
COWAC may update this Privacy Policy periodically. Material changes will be noted on this page with an updated effective date. Continued use of the Site following any update constitutes acceptance of the revised Policy.
Contact
For privacy-related questions or requests, contact us at info@cowac.org